honest, I'm not a painter, musician, or sculptor. I'm a consultant in the field of
technology. If I were to have had a conversation with the future me 15 years
ago, I wouldn’t have thought creativity would be such an integral part of my IT
It is easy to lose
sense of creativity when we start dealing with technologies and specific
features of those technologies. But losing a sense of creativity means creating
the same solutions again and again without innovation. The way I see it,
creativity should be applied in two ways.
Creativity In How You Create Your Solutions
With the technology
landscape constantly in flux, we have to ensure we are adjusting our methods of
creating and delivering solutions. One of the areas I like to focus on is
trying to get requirements from users. Simply asking questions, sometimes does
not do the trick, whether it be due to the complexity of the process and/or the
user just not knowing what is possible when it comes to streamlining their
processes. Getting creative in the way you get information from users can be an
art form in itself. Recently I have been looking at "Innovation
Games", a set of games that you can play with users, to get different
kinds of information from them. These games help in things like, prioritizing
features, identifying hidden needs/requirements, and realizing steps that need
to be taken to reach your goals. However if you are not willing to take the
leap of faith by getting up in front of a room and telling your stakeholders
that we are about to play some games, there are other creative steps you can
take as well.
stakeholders together in a room, and give each one a blank page. Now tell them
to draw what their perception of a useful and usable intranet looks like. A
simple exercise like this can help bring out requirements that may have taken
multiple sessions to discover.
Creativity In The Solutions You Create
course, in dealing with SharePoint as our delivery platform, we come across the
scenario where there are usually multiple ways of addressing the same business
requirements. That’s where creativity comes into play when developing a
solution. When using creativity to architect a potential solution, there are
some questions I ask myself:
Am I adhering to best practices?
Will this give the user what they need?
Will it be a positive user experience?
these questions help me validate my solution, and help me explore new ways of
doing things that may be quicker, and have a better experience for end users.
At the end of the day I not only want to create something that fulfills
requirements, I also want to innovate and provide a solution that thinks
outside of the box. The importance of creativity is developing a unique
solution to each and every problem.