Fully Managed Skype Call Centre, provided by Softlanding, is an Enterprise-Grade Cloud Hosted Call Center Solution based on CC4Skype and Microsoft Skype for Business Online plus Cloud PSTN Conferencing. With this multi-channel business solution, one screen does it all to ensure that every contact is handled efficiently. The Skype for Business environment unifies agent to customer communication and provides a full perspective reporting tool on customer interactions. The added ability to integrate a range of Microsoft applications can bring greater efficiency and connectivity for your business.
This solution starts at only $100/agent/month + Set-up*
*Set-up is dependent on current Office 365 environment and integration requirements.
Softlanding's Fully Managed Skype Call Centre Features
Microsoft Skype PSTN Conferencing
|Microsoft Skype for Business Online||Softlanding Support|
Let Softlanding reduce complexity by providing a business solution that does it all from one screen. This Skype Call Centre solution allows for simplified quality monitoring, and an easy to use operator switchboard with multi-channel connectivity. Optimize your investment in Skype for Business by maintaining one telephony infrastructure for both voice and contact centre
Fully Managed Unified Communications Solution in the Cloud
With no on-premises equipment or servers required, your organization can reduce costs and complexity with a solution that's managed, maintained and upgraded for you by Softlanding.
Easily add or remove users as you need
Our monthly price is customizable to fit the needs of your business. With a fully managed contact centre solution in the cloud, your business can scale up or scale down based on the needs of your organization.
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