​​Our Fully Managed Skype Call Centre Offering is  an Enterprise-Grade Cloud Hosted Call Center Solution based on CC4Skype and Microsoft Skype for Business Online + Cloud PSTN Conferencing.  To learn more about how this offering fits with your organization, leave us your contact information to speak to an expert and receive a personalized quote.​

Fully Managed Skype Call Centre

​Fully Managed Skype Call Centre, provided by Softlanding, is an Enterprise-Grade Cloud Hosted Call Center Solution based on CC4Skype and Microsoft Skype for Business Online plus Cloud PSTN Conferencing. With this multi-channel business solution, one screen does it all to ensure that every contact is handled efficiently. The Skype for Business environment unifies agent to customer communication and provides a full perspective reporting tool on customer interactions. The added ability to integrate a range of Microsoft applications can bring greater efficiency and connectivity for your business.

This solution starts at only $100/agent/month + Set-up*

*Set-up is dependent on current Office 365 environment and integration requirements.

 

Softlanding's Fully Managed Skype Call Centre Features

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​​Microsoft's Core Skype for Business Solution

​​​Included Softlanding Enhancements

Microsoft Skype PSTN Conferencing

CC4Skype
Microsoft Skype for Business OnlineSoftlanding Support

 

Benefits 

Reduce Complexity

Let Softlanding reduce complexity by providing a business solution that does it all from one screen. This Skype Call Centre solution allows for simplified quality monitoring, and an easy to use operator switchboard with multi-channel connectivity. Optimize your investment in Skype for Business by maintaining one telephony infrastructure for both voice and contact centre

Fully Managed Unified Communications Solution in the Cloud​

With no on-premises equipment or servers required, your organization can reduce costs and complexity with a solution that's managed, maintained and upgraded for you by Softlanding​.

Easily add or remove users as you need

Our monthly price is customizable to fit the needs of your business. With a fully managed contact centre solution in the cloud, your business can scale up or scale down based on the needs of your organization.

 

 Request a Personalized Quote

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