​The Challenge

A top-notch unified communications solution is one of the most essential pieces of an efficient and integrated business. Skype for Business and its ability to connect people while delivering the freedom to work from anywhere has made it the solution of choice for progressive businesses. But navigating the cost and complexity of achieving long-term optimal maintenance of Skype for Business can be a challenge.

The Solution

As a Gold certified Microsoft Communications partner, Softlanding has designed SkypeROI to provide comprehensive platform sustainment and support services that help clients maximize the return on their Lync investments. The offering is inclusive of Skype for Business infrastructure management, proactive health monitoring, Skype Phone Edition updates, call quality and usage log reviews, as well as a 24x7 custom support portal through which clients may submit support requests.

Feature benefits can include:

  • Service account management
  • Proactive monitoring of Skype for Business infrastructure
  • Infrastructure support and patch management
  • Skype for Business application management
  • Reverse proxy management
  • Long-term employee satisfaction!